Our villas are staffed with at least a maid and a villa manager. Some villas have more than one maid and others may also include a gardener, a pool guy, a butler and/or a chef.
All of the staff are here for YOU. They will work tirelessly to take care of you during your vacation so you can simply relax and have a good time. You may interact more with some of our staff members than others, but rest assured that they’re ALL working hard for you, whether you see them or not.
Tipping the staff is at your discretion and always very much appreciated.
It is customary for our guests to extend gratuities to the staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the staff (incl. maid, butler, chef, gardener, villa manager, etc.) who work behind the scenes to enhance your overall vacation experience.
To help you plan, we have provided the recommended guidelines: 10% OF THE VILLA RENTAL PRICE TO BE DIVIDED AMONG THE STAFF. Gratuities must be paid in cash USD. Gratuities paid with credit card will be subject to 18% tax and 4% processing fee.