GREAT FAMILY TIME AS USUAL * * * *
Stayed March 2021 / Submitted April 15, 2021
Great property for families with great outside space. The managing team, communications with Palmera and check in process were the best! The kitchen can be updated and cleaner and the service needs improvement.
Property manager’s reply: Dear Carolina, thank you for your important feedback and review of your stay at Villa Mangos 11A. I’m glad to read that you thought the villa is a great property for families and that our initial communication and check-in were the best. I spoke to the villa owner about the kitchen, and it is indeed being updated (we had that planned for some time). So, that will be taken care of very shortly. As far as the services are concerned, please remember that we made an exception for your family and accepted your reservation of 8 adults and 7 children (15 persons in total). This villa normally allows a maximum occupancy of 12 persons (adults and children), which is what the staff can handle. Normally, we also don’t allow that many children to stay in this villa, and 7 children was definitely a challenge for the staff to keep up with. They did the best they could under the circumstances as they are not used to providing services to more than 12 persons. I do hope that you enjoyed your stay and would be happy to hear from you if you decide to come back to the Dominican Republic in the future. Best regards, Anders.
REVIEW FROM AIRBNB:
Stayed February 2021 / Submitted February 2021
Super spacious and clean me and my family really enjoyed every bit of our stay
WONDERFUL VILLA * * * * *
Leslie C. wrote…
Stayed January 2020 / Submitted January 30, 2020
We had a great stay at Villa Mangos 11A. It actually surpassed our expectations! The staff was excellent and we really loved the location and the outdoor space. I would highly recommend this property.
OUTSTANDING HOUSE * * * * *
Luigi A. wrote…
Stayed April 2019 / Submitted April 12, 2019
We stayed 5 days in Los mangos 11A for a family reunion. The house is beautiful and VERY well kept. The service was outstanding. In our party we had seven kids 7 and under and everyone had a great time. The staff was respectful, honest, dependable and pleasant to have around. Overall, the house was a perfect backdrop for an epic vacation.