EXCELLENT CHOICE * * * * *
Elaine Y. wrote…
Stayed August 2022:
The location was perfect there was no need to go off the grounds. The chef was excellent we all enjoyed the 3 meals a day. The house staff was courteous, they kept the house in order. The manager made sure all your needs were met. We had a all around great trip. We loved the house very roomy. The pool was so relaxing!!!
LOVED IT!! * * * * *
Sarah C. wrote…
Stayed August 2022:
The location of this house was amazing, less than 50 feet from the beach. Seaweed was an issue but that is to be expected in early August. Overall, we felt very safe exploring the beach in both directions during daylight. There is a great inflatable waterpark at Melie Carib (about 12 minute walk) that was $20 per kid/per hour and well worth the cost!!!
We went with the silver meal plan and were very happy. The food was delicious! We chose to let the chef pick the menu and it was all so good. The baked fish was our favorite!!
Piero (on-site villa manager) was so helpful with planning all of our excursions and had great suggestions for us. He was able to arrange a bus for our group of 16 to go to Juanillo Beach with only 1 hour notice!
The house was always clean, even with 10 kids.
Pool is actually larger than it seems in pictures. It was an added bonus for the kids when we came back from beach or excursions.
Looking forward to returning back to Punta Cana!!
GOOD LOCATION * * *
Tera N. wrote…
Stayed July 2022:
How did I enjoy my stay?, this is a yes and no answer.
1. The location was awesome, host, house staff and chef was super awesome 👌 👏.
2. The actual villa needs a major renovation.
There was mold in the bathrooms, baby roaches crawling around, and 2 days without a/c on the first floor were guest spent most of their time on the second floor due to ac issues.
3. All furniture needs to be updated holes in pool furniture and and kitchen chairs.
Please don’t take pictures of misleading photos and post on VRBO as this is not fair to customers.
Host’s response: Hi Tera, thank you VERY much for your feedback of Villa Pandora! I’m happy to hear that you really liked the villa location and especially the staff – that means a lot. I cannot stress enough how much we value your comments, and we’ve already taken the decision to close the villa for the next 10 days in order to address the condition of the villa, furniture, etc. and fix/change everything that needs to be fixed/changed in order to bring the villa up to par again! Prior to your stay, we’d already ordered some new pieces of furniture, and covers for chairs which just haven’t arrived yet. Regrettably, yes, the a/c broke down on the weekend that you arrived, and we couldn’t get the necessary parts to fix it for 2 days!! Unfortunately, things can take time here in the Caribbean, and we don’t always have the luxury of being able to get parts, furniture, etc., immediately as in the USA or elsewhere! We’re taking your comments to heart and spending the next 10 days to go over everything and deal with the issues you’ve pointed out. Again, thank you for your important feedback. We really do appreciate it.
4.5/5 * * * *
Kevin G. from Woodstock, Georgia (USA) wrote…
Stayed June 2022:
I would give this a 5 star but we unknowingly came during algae season so while we were located on the beach, we couldn’t get to/in the water unless we took the 5 minutes beach walk to a an area that was cleaned.
REVIEW FROM AIRBNB:
Don from Tampa, Florida (USA) wrote…
Stayed June 2022:
OMG What a facility. It is a huuuuuge house. All of the rooms had a walk in closet with an en suite bath. About half of the rooms had his and hers walk in closets and his and hers en suite baths. What an amazing stay! We had a chef (Roidy) to make 3 meals a day each day we were and there and 2 women (Clari and Charo) that provided full care for us from cleaning to serving. They were wonderful. We had a bit of a language barrier but it was easily overcome. The house is so close to the beach, if you were any closer, you would get wet at high tide! There were tiki umbrellas and lounge chairs reserved for us. Mackenzie saw to our needs on the beach.
The negatives about the home were extremely minor. It did seem worn in some instances but that is not unexpected.
All in all, if you are looking for a beach vacation for a large group, you would be hard pressed to to find someplace better than Villa Pandora.
AMAZING STAY * * * * *
Shiera L. wrote…
Stayed April 2022 / Submitted April 28, 2022:
This villa was great for my group of 16 young adults celebrating a birthday! The rooms were spacious and beds in some rooms were able to be converted which was great for the men in my group who shared a room. The staff was awesome and the chef prepared delicious food! They were very accommodating with anything my group needed including laundry.
The only thing I wish was better was the pool. It’s beautiful and big, but it was pretty cold our entire stay. I wish it was a heated pool.
Other than that, everything else was perfect. I will definitely book this villa again in the future and highly recommend if you have a large group.
REVIEW FROM AIRBNB:
Jessica from Archer, Florida (USA) wrote…
Stayed April 2022 / Submitted April 2022:
Beach views and great food! This location is ideal. The staff here is amazing and they will truly take care of any request you have.
UNRIVALED EXPERIENCE FOR BIG GROUP * * * * *
Daniel B. wrote…
Stayed March 2022 / Submitted April 8, 2022:
Our group had a fantastic stay at Villa Pandora, which exceeded our expectations.
First – the location and views are exactly as advertised. You are 100 yards from the ocean, with direct beach access: you take off your shoes, throw on your suit and head straight to the water. The views from the main and upper levels of the villa were gorgeous through the day and even at night to see the stars
Beyond that – the house itself met our needs – comfortable beds, each room had 1-2 bathrooms, 2 clean kitchens, a refreshing pool, a big speaker, and well-stocked table games on the ground floor. The décor was very basic, which meant you didn’t have to tip-toe around anything.
And the staff – well to be honest we didn’t know what to expect as none of us had stayed with live-in staff before – but simply put, they were just incredible. Charo and Clari made the place clean the entire duration of our stay while being discreet when necessary and helpful when you needed them, They even humored our “spanish-speaking” guests attempt at having a conversation. Piero, our villa manager, was extremely helpful – responding to every request promptly and delivering above expectations. We bought a drink package and Piero kept it incredibly well-stocked. And Chef – every meal Chef made was on point – including BBQ, seafood pasta and Dominican chicken (mmm) amongst plenty more. Getting breakfast served every morning was a welcome addition to a long night out.
Finally, our group felt extremely safe the whole time – there is 24/7 security monitoring the gated community housing the villa, plus the numerous vendors nearby who were welcoming and always down for a good laugh. If the group ventured out late at night, Piero was always able to get us a private chauffer.
I would highly recommend villa Pandora for any group looking to have good time in Punta Cana.
AMAZING * * * * *
Donovan N. wrote…
Stayed March 2022 / Submitted April 1, 2022:
Amazing. Perfect location and the Villa Manager and staff were superb.
* * * * *
Stayed January 2022 / Submitted January 2, 2022:
Just back from a four night stay in January with 10 people. the Villa was very nice and worked extremely well for our family. Shared family dinners on the balcony, late night games in the game room and great times on the beach. The meals were all phenomenal and the staff was great. Highly recommended.
REVIEW FROM AIRBNB:
Stayed February 2022 / Submitted March 2022:
Amazing place. Just as advertised.
GREAT TRIP AWAY! * * * * *
John M. wrote…
Stayed September 2021 / Submitted October 12, 2021:
This was my first time using VRBO, and all I can say is what a great experience! The property manager, Chef, and staff were terrific. There was not one thing missing from the lobster and paella dinners, amazing lunches, and fresh fruit.
The villa staff handled everything from shopping, logistics, and Covid testing. The villa massages are a must! Also, please ask Chef to make some of the local meats for Tacos!
Eight of us took a four-day trip fishing, beach, and party excursion. The pool, pool tables, and table tennis were a blast.
Thank you for helping make some wonderful memories, and I look forward to bringing my family and kids back to the Villa!
REVIEW FROM AIRBNB:
Nolan from Fort Worth, Texas (USA) wrote…
Stayed August 2021 / Submitted August 2021:
Great stay, highly recommend!
SPECTACULAR! * * * * *
Hector C.from Stuttgart, Germany wrote…
Stayed April 2021 / Submitted April 15, 2021:
Overachieved in every way! Hosted my wife’s 40th with family and friends and the experience was phenomenal! The villa staff especially the in house Chef was world class!
REVIEW FROM AIRBNB:
Stayed March 2020 / Submitted March 2020:
Top notch service! Amazing cook and staff!
PARADISE * * * * *
Elina P. wrote…
Stayed January 2020 / Submitted February 5, 2020:
We stayed at Villa Pandora January 18-25 and had an amazing time! The location is perfect, and the entire staff went above and beyond to make our week absolutely perfect! We are foodies and chef Roidy did not disappoint! We had an abundance of delicious seafood and local dishes and he handled our dietary restrictions very well. The girls were so sweet and helpful with anything we needed and the place was always neat and clean, they even did some of our laundry! Alix, the house manager, is a consummate professional and got us anything we asked for. Our large extended family has been renting vacation properties through HomeAway for 7 years now and this was one of the best experiences we’ve ever had! I can’t say enough nice things about the house and location.
The beach is amazing, water is warm and clear. The beach is mostly clean, but I did notice many tourists just leaving their trash. I urge everyone to stop this practice! Let’s keep our oceans clean 🙂
Just outside the gates, there is a cute little mini village with some restaurants and amazing homemade popsicles! Try the passion fruit dipped in chocolate. You won’t regret it!
You can go into town (about a 15 minute drive) for nightlife. We didn’t end up doing this, but it seemed very safe.
All in all we had an amazing trip and I wouldn’t hesitate to stay here again! If you are having reservations or deciding between Teo properties, pick this one, you will not be disappointed!
WONDERFUL VACATION! * * * * *
Patrick F. wrote…
Stayed August 2019 / Submitted August 21, 2019:
We stayed at Villa Pandora for 7 days with family of all ages (from baby, to teenagers and grandparents) and everyone enjoyed their stay. Everything was outstanding, from the pre-vacation communications with Bodil to organise the stay (very responsive and helpful), to the villa itself (directly on the beach, AC very effective in each room which is a necessity especially in the summer, large pool, game room which was used by everyone, very clean), to the staff which was super nice and effective and kept the house clean at all times. We bought the all inclusive package for food and drinks and were not disappointed. Kudos for the chef as all meals were soooo good!
For those who are wondering if there are seaweeds in the DR, there are, but it did not prevent us from swimming in the beautiful blue ocean or walking on the white sand beach. The beach is so large that you can walk for hours (the only downside is the constant solicitation on the beach for activities and other goods).
I would definitely recommend Villa Pandora. Thank you for making this family vacation a success !
THIS WAS AN AMAZING EXPERIENCE! THE HOUSE IS BEAUTIFUL AND IS PERFECT FOR ANY GROUP. * * * * *
Laura R. wrote…
Stayed June 2019 / Submitted June 8, 2019:
Wow! What an experience for my family and I. The villa manager and staff took care of our every need. Our group ranged from toddler age kids to teens to adults. The staff were so helpful and tended to our every need. It’s not often that kids say they had a great time but my kids said they loved their vacation and did not want to leave. That’s a testament to the service that was provided at Villa Pandora.
GREAT STAY GREAT MANAGEMENT UNREAL VIEW CLOSE TO BEACH * * * * *
Stayed April 2019 / Submitted May 7, 2019:
Had a great experience from food to villa to everyone associated in working with the organization everyone is super friendly and very helpful you get a home like feel on a vacation.
AMAZING VILLA AND MANAGER * * * * *
Justin S. wrote…
Stayed April 2019 / Submitted April 9, 2019:
Villa Pandora is the perfect place for any occasion. The mansion is sleek and clean. The staff is amazing, talented and respectful. Viviana, the Villa Manager went above and beyond to make sure we had everything we needed during our stay. She was available and quick to help with any question or problems we had. Professional and a delight to be around. We got married at the Jellyfish Restaurant during our stay and we’re able to focus entirely on the wedding due to our trust in Viviana. She really contributed to the magic of our special weekend and enabled us to be fully present for our love. We have gained a new friend and are so appreciative to have had such a great manager. The chef was amazing and was attentive to all of our dietary restrictions. The maids were happy and respectful of our space and personal possessions. And the Villa is absolutely gorgeous, right next to a beautiful beach, local bars and restaurants. Highly recommended! We can’t wait to get back. Justin and Heather
AMAZING HOME AND STAFF * * * * *
Selene V. wrote…
Stayed March 2019 / Submitted April 5, 2019:
Wow where to begin! The images speak for themselves, the home is exactly as pictured and more, and the staff was incredible! Starting with the Villa Manager Viviana always so attentive to our needs and would communicate absolutely everything with me. I let her know the home was a complete surprise for the bride (this home was booked for a bachelorette/bachelor trip, as well as the guests that would be arriving in the following days after our check in) and she set up absolutely everything! I was allowed to decorate the home for the bride and accommodate the home to the occasion. The girls Charo and Clari were so so sweet! Anything absolutely ANYTHING we needed they would have for us, they would cater to our every need and would bring around endless mimosas, big big shout out to you girls, se les agradece todo!!
Also the chef was amazing always smiling and the food to die for!! We were served with a buffet style on multiple occasions and all of our special requests were met! There was so much variety in the food options I wanted to try it all! The house is always stocked with drinks and I mean anything you can possibly think of. To be honest I thought we were not going to be spending much time inside the villa so we opted out for the all inclusive option, but in the end we should have just done that because without it we spent just above that amount.
Any excursion or transportation we needed Viviana would arrange it without asking any questions and it was so convenient that we paid everything in the end as opposed to having to take out our money over and over again to pay for these luxuries. If you are planning to split the tab definitely take cash!! If not just pay it with a card and pay the 4% fee it honestly was not that bad, either option is convenient. The house is located in the perfect location it is a 5 minute walk to all the local market/nightlife area and there is also a very conveniently places bar/beach restaurant right next to it with amazing drinks! There is also security 24/7 and the house is gated so if safety was definitely not a concern. The rooms are ginormous and they all have a restroom (if not two, that’s right TWO!) as well as their own closet/s.
We spent A LOT of time in the pool area absolutely amazing! The perfect vacation home, what are you waiting for book now you won’t regret it!! (this is not an ad 🙂
GREAT HOUSE – GREAT STAFF * * * *
Jes B. wrote…
Stayed March 2019 / Submitted March 29, 2019:
Breathtaking views from the house, luxury “playhouse” in the middle of everything.
Friendly and professional staff and the chef makes quite a difference. Villa manager professional, service minded and very efficient.
AWESOME LOCATION, CHEF, STAFF AND HOME! * * * * *
Gordy B. wrote…
Stayed March 2019 / Submitted March 19, 2019:
This was the perfect property for our three family vacation. The food was exquisite and the home was awesome. This is right on the beach next to everything you would want to do. The staff was very attentive, informative and made the week go smoothly. I would recommend this site to anyone that wants to have an fantastic beach vacation. Vivian, Charro, Clari and Roidy made this one of our best trips ever.
PANDORA: UNBEATABLE LOCATION AND ACCOMMODATIONS * * * * *
Justin V. wrote…
Stayed February 2019 / Submitted March 7, 2019:
I’ve been working with Anders and his properties for over 4 years now. I never hesitate to send any of my clients to him and have had more or less a 100% success rate over the years. Pandora is no exception. My company and I have booked it 17 times for various groups and everyone has come back raving about the home and location.
Great House, location, service, and staff
AMAZING HOUSE FOR AMAZING VACATION * * * * *
Oliver S. wrote…
Stayed January 2019 / Submitted January 22, 2019:
Love the place! It has everything you need. The staff is super friendly and very service minded. I can definitely recommend for anyone who enjoys a great vacation in the best surroundings.
GREAT STAFF * * * * *
Velma D. wrote…
Stayed October 2018 / Submitted October 19, 2018:
Beautiful location, some issues with one of the air conditioners but it was fix the next day. House was very comfortable and spacious. The fact that we had to paid for the water and the electricity fee on a daily basis was a bit much, that should be included in the rental fee.
FANTASTIC STAFF, FANTASTIC PLACE * * * * *
Benjamin H. wrote…
Stayed August 2018 / Submitted August 5, 2018:
Staff treated us extremely well — a weekend for the ages
BACHELOR PARTY PARADISE! 13 GUYS STAYED WITH PLENTY OF EXTRA ROOM. HOUSE STAFF TREMENDOUS! * * * * *
Gary H. from Tyngsboro, Mass. wrote…
Stayed July 2018 / Submitted August 1, 2018:
My son had his bachelor party here last weekend. 13 of us in total. We went with the all inclusive food and alcohol plan . We never ran out of beer or rum (close). They walked to play volleyball/football on the beach every day. The Chef made 3 meals a day for us (we let him choose). The food was terrific and the chef was always flexible on times. House maids were fantastic. We were messy but not destructive so when you woke up each morning the house was brand new again. Lastly, the house Manager Vivian who has been on the island for 15 years knew every place and every activity on the island. She also knew which place/activity to recommend/not recommend and to make sure that we always got home safely.
VILLA PANDORA * * * * *
Stayed March 2018 / Submitted March 30, 2018:
Words don’t do this property justice. It was absolutely amazing! The service was also tremendous. The chef and ladies that stayed on property the entire time did an awesome job. The food was amazing. I highly recommend this property for anyone who is looking for excellent location and service.
BEAUTIFUL VILLA IN A GREAT LOCATION – A GREAT EXPERIENCE * * * * *
Dave G. wrote…
Stayed January 2018 / Submitted February 21, 2018:
We were very pleased with Villa Pandora. It is a large, modern property with all the key amenities. The location is perfect as you are literally on the beach in Bavaro! The balconies are spacious and have spectacular views of the ocean. The rooms are also large and most (or all) have their own bathrooms and walk-in closets. The service was also great. The chef was outstanding – we loved all our meals. The housekeepers were super nice and professional. And Piero, the villa manager, was extremely responsive at any hour and very customer service oriented. I think my only nit was that the electricity usage in the villa was a separate charge and very expensive for only a few days. You are also charged an extra fee for using a credit card to settle any final costs which is more of a nuisance. Overall, our experience was great and we were sad to leave. We would definitely return again. Thank you to Anders, Piero, and the whole Villa Pandora team.
Manager’s response: Hi Dave, thank you for your wonderful review! We’re very happy that you enjoyed your stay at Villa Pandora and the service from the staff & team. It means a lot to us. You are absolutely right that electricity in this villa is charged separately and that we also charge a 3.6% fee for accepting payments by credit card. We know that this is not always convenient and therefore are extremely careful to always inform our guests of this both before and during the booking process so there are no “surprises” when they arrive at the villa. If we were not able to make this 100% clear to you, I do apologize and will take the necessary steps to revise this and also instruct my team to correct this for future guests. Electricity is unfortunately expensive here in Punta Cana and we always advise our guests to calculate on spending approx. US$ 10-20 per bedroom, per day on electricity…of course, depending on how much they use the air conditioning. In the end, the price is calculated on the consumption. Again, thank you for your review and for staying at Villa Pandora. We hope to see you again in the future. Best regards, Anders.
AMAZING LOCATION OCEANFRONT – WE ALL LOVED THE SPACIOUS VILLA AND GREAT FOOD AND 5 STAR SERVICE. * * * * *
Rene S. wrote…
Stayed January 2018 / Submitted January 28, 2018:
Amazing villa oceanfront. Location couldn’t be better. Great food & service from and 5 star service from Anders Boegebjerg and his staff.
AMAZING * * * * *
Theresa S. wrote…
Stayed January 2018 / Submitted January 17, 2018:
Everything was amazing was there last weekend.
WONDERFUL VACATION STAY – ONE OF THE MOST MEMORABLE VACATIONS EVER – EXPECTATIONS EXCEEDED * * * * *
Gary M. wrote…
Stayed May 2017 / Submitted May 13, 2017:
Where do I start? From the very beginning working with Anders Bogebjerg and his team to answer all our initial questions was great. We received quick responses and the details we needed to make us feel comfortable that our vacation would exceed all our expectations. Very professional and detailed. Make sure you understand the options and charges as part of the package. It was a party of 8 guys and we opted for the Chef for breakfast, lunch, and dinner. The staff was amazing and made our stay so memorable we felt like Kings. Once you get close to your vacation time the Property Manager Pierro Fabbri takes over and further customizes your vacation. This is not the all inclusive resort experience. It is so much better because your villa stay is customized to you. Pierro sat with us and checked in daily to help us plan if we needed help or let us plan our way if we didn’t need help. Our chef made our experience personalized. Meals were based on our feedback and the times we choose.
The Villa Pandora team exceeded our expectations and we would absolutely love to return to this villa for another vacation. I would highly recommend this villa if you have several individuals or couples that want their own bedrooms and private baths. The villa is on the beach and the views are priceless. Our group felt like rock stars. If you have questions get them answered and get ready for the vacation of a lifetime. Your party will fight over the best bedrooms in this wonderful villa. LOL Security is critically important and the area in Bavaro beach where the villa is located has an outside gate, another gate near the villa, and multiple guards at night to keep your party safe. The open air spaces for barbecues and dining space off the main level will take your breath away. Things to remember (Not CONS): 1.) You cannot stay long enough, 2.) Make sure you budget for electricity, tips for staff, deposit, premium drinks, and transfers. First time renting a house or villa and I look forward to working Palmera Villas for our next vacation.
GREAT STAY * * * *
Terrance W. wrote…
Stayed April 2017 / Submitted May 3, 2017:
Our group was down for a bachelor party. The property is steps from the beach with amazing views. Very safe with security gate. The staff was great. They prepared breakfast and dinner daily for the group. The Villa was amazing, the only reason I gave 4 stars is because there was no hot water available for my entire stay. So we were forced to take cold showers daily, but other than that the trip was great.
Manager’s response: Hi Terrance, thank you for your feedback and we’re glad you had a great stay despite the lack of hot water. As you know, the water heater in the villa unfortunately broke down during your stay, despite it being relatively new. The villa staff did their best to fix it, but were unable to find the piece(s) needed to do so. As you were staying in the villa over a holiday weekend, we had no luck in resolving the water heater after your departure on May 1st. Please note that this issue has since been resolved.
LACK OF TRANSPARENCY AND COMMUNICATION * * *
Jared T. wrote…
Stayed March 2017 / Submitted April 6, 2017:
Villa Pandora provided a mixed experience during our recent trip to the DR. As a group of 14 guys staying for a long bachelor party weekend, our plan was to essentially rent a house on the beach/have the place to ourselves. Whether through miscommunication or lack of transparency, what we actually got was a quasi “all inclusive” experience that felt more like we were being nickel and dimed than enjoying a worry free vacation. The pros and cons are as follows: Pros: The house, location, views and maid staff were wonderful. The Villa, which has impressive indoor/outdoor living space and decks, sits within a beach enclave that is secure and has very close access to a beautiful beach. The views from all levels of the house to the beach were nothing short of spectacular. Restaurants nearby or on the beach were all fantastic and fairly reasonably priced. If not for the variable add-ons discussed in the Cons section below, this would have been a 10/10 experience in the Dominican. Cons: The property owner represented that the “all inclusive” option was just that, an option (or so we thought). We made it clear that we did not wish to choose that option, only rent the villa, and specifically that no chef would be needed as we could easily shop and cook for ourselves in a villa with full kitchen amenities. We arrived to find that the property manager had already purchased food and drinks for us, which of course we would have to pay for plus a 15% service charge if consumed. It was this type of variable add on that we did not sign up for nor want, having already paid a substantial amount for the four night rental. As such, we declined all provided food and drink, only to receive the hard sell from the property manager. The property manager also attempted to take liberties with restaurant and night life reservations which we did not request and had to assertively decline. With all that said, once we made it clear that we would like only to be left to ourselves and enjoy our vacation, he did acquiesce to our request. Overall, the house and location made the trip well worth it, but we would advise prospective tenants to understand fully what they are signing up for with Villa Pandora. If you are okay with paying for the rental plus variable food, drink, electricity, transportation and staff tipping costs, then you would love this property. If you are hoping for a standard Airbnb experience where you have privacy and can do your own thing, it may not be for you
Manager’s response: Hi Jared, thank you for the detailed review of your stay at Villa Pandora. We appreciate the feedback, which is very important for us. Please allow us to add a few comments:
As written: “our plan was to essentially rent a house on the beach/have the place to ourselves. Whether through miscommunication or lack of transparency, what we actually got was a quasi “all inclusive” experience…”. We’re sorry that we gave this impression.
Please note, it is clearly stated on VRBO that “the villa rental includes a full-time live-in maid, villa hostess and a full-time private gourmet chef to prepare all meals for you.” (the hostess is now a villa manager).
After booking, we did send you more detailed information concerning the kind of optional services we offer and how they work. The villa manager incorrectly took the liberty of purchasing breakfast foods, which wasn’t authorized, and we apologize for this! It was a mistake from our/his side, which he paid for himself as we did not charge you for the food in the end. This is certainly not “standard operation” and has been duly noted and corrected for future reference.
Concerning the restaurant/nightlife reservations, please know that the villa manager only makes these upon request guests and as a courtesy. As written, “If you are okay with paying for the rental plus variable food, drink, electricity, transportation and staff tipping costs, then you would love this property. If you are hoping for a standard Airbnb experience where you have privacy and can do your own thing, it may not be for you.”
This is correct. Food, drink, electricity, transportation and gratuity are not included – as is also provided in the VRBO description, the rental agreement and in the communication, we send out after a reservation is made. This is not your standard Airbnb experience or vacation rental where you just get a key for the house. We aim to provide a unique vacation experience in offering various services, BUT we understand that it might not be what everyone wants. Should you decide to book this property again, we will do our best to strive for a more transparent and on-point communication during the booking process. Thank you.
EXCELLENT UPSCALE VILLA WITH A WELL EXPERIENCE STAFF TO INCLUDE CHEF AND MAID SERVICE * * * * *
Craig J. wrote…
Stayed March / Submitted March 20, 2017:
Our group was down for a bachelor party. The property is steps from the beach with amazing views. Very safe with security gate. The staff prepared breakfast, lunch, snacks and dinner daily. My group have already plan our next stay at the villa as a couples getaway.
I CELEBRATED MY 50TH BIRTHDAY AT VILLA PANDORA * * * * *
Shawn O. wrote…
Stayed February / Submitted February 20, 2017:
We had 5 couples, my best friend and my mom, niece, aunt and best friend cousins. The single ladies stayed on the 1st flr and married couples on the 2nd and 3rd fl.. We had appetizers waiting when we arrived.Ms Gisele was great, she showed me around and things to do around the Villa..From day1 Our chef and maid were Amazing.. We felt like Family.. Siraha, Charo, Roiya, we feel in love with them and appreciated all their above and beyond efforts💋 The villa was all I had imagined and each guest was in Awe… I loved my Birthday decorations in our room, thanks Charo..The food was soooooo good.. My birthday dinner Celebration was All I had planned for, from the cake from Cake Studios to the meal and the Lobster was fresh out the Carribean Sea and plenty of it. Bodil had suggested a private Catamaran the next day which we did and that was an Awesome time. Our boat was the most popular and we even had a Floating Bar🍹. Thank you for an Fantastic Exerience
MY BIRTHDAY CELEBRATION * * * * *
Chris C. wrote…
Stayed August / Submitted August 20, 2016:
We had 16 family members 8 children between 4-11 and 8 adults. It was a trip we will always remember. I was a little afraid that there would not be enough to do with the children but that was not the case. we had plenty to do. We were greeted with open arms with our excellent staff. We can’t say enough good things about them.Griselda helps interpret and helped us plan our week. She was always there to make sure everything was running smoothly. We wanted to take Charo home with us. She did things before we even asked .She was beyond fabulous !! Maria was there to help clean up . Our cook Roidy had the best meals with fresh fruits and vegetables and menu that the children even liked. We debated about an all inclusive meal plan or choosing our menu and I have to say the all inclusive worked for us. We could not take all 16 of us for dinner and we didn’t have to figure out a menu everyday. We only booked one excursion before we arrived and my recommendation is to wait till you get there to book other events but we were not in busy season. My family loved every minute of it and can’t wait to do another one of these trips. This staff is the best and I highly recommend using this villa. Chris C.
GREAT EXPERIENCE * * * * *
Corey G. from Houston wrote…
Stayed July / Submitted August 11, 2016:
I honestly don’t know what I could ask to improve on this trip. I planned a couples trip for a group of 16. The 8 bedrooms with each bedroom having their own bath was a perfect set up. Everything went flawlessly (airport transfers, chef, maids, excursion, transportation to Hard Rock club and sections to party). Bodil and Anders were clear in all communication before we arrived and answered all emails as well as asking questions to make sure we had the best experience. Once we arrived our coordinator (Griselda) was amazing taking care of us. I couldn’t have asked for much more from her. The chef prepared amazing meals and maids took care of all of our needs. And the pictures don’t capture how amazing the property is in person. You’re steps from the beach. The 2nd floor covered patio where we had all meals was an aww inspiring sight to wake up and have breakfast to as well as a relaxing location for enjoying the transition to night. Worth every penny!
ABSOLUTE FIRST CLASS! * * * * *
Wanda G wrote…
Stayed February 2016 / Submitted February 29, 2016:
I don’t know where to begin. I booked this villa for my 50th birthday. Anders contacted me immediately to confirm the arrangements and Bodil handled all other arrangements perfectly. I must admit, I was a bit skeptical about how everything would turn out but our group had an absolutely, wonderful time. Bodil confirmed all arrangements before arrival and the airport transfers went perfect. I booked the Speedboat excursion and mini Cooper tour for our group of eight and every excursion was perfect. The speed boats were great – I’m petite (5’1″), but the water was a little rough when we went snuba diving. The mini cooper tour was excellent, good for any age – highly recommended, worth every $$. Griselda – an absolute sweetheart, the villa hostess made sure we were on time to all our excursions. We lagged behind sometimes but she was very patient with us. The house staff – were magnificent. They really made our stay enjoyable and made us feel like we were home every day. Chef Roidin was great! I knew little Spanish when I arrived but by the time I left, I was able to communicate adequately times for breakfast/lunch/dinner and ask what we were eating each day; and Charro was great getting us to the table on time — I miss them already. I highly recommend this villa. The entire staff took very good care of us. We only had to show up and enjoy ourselves and that’s exactly what we did. The location is absolutely perfect and gorgeous (right on the beach). The locals are friendly. We always felt safe where ever we went.
FANTASTIC VILLA * * * * *
Jesper from London wrote…
Stayed February 2016 / Submitted February 16, 2016:
Anders & Team…fantastic Villa. Its not easy to describe in short, but the villa is perfect for a family that has kids in all ages (we have from 6y to 16y). Security is tight. And its safe to let your kids walk on their own to the beach, leaving the adults with the possibility to enjoy a glass of wine, sitting on one of the many terrasses that has 180+ degree look over the blue sea. Your team was amazing. Price level fair. We will come back!
MAGNIFICENT * * * * *
Michael B. wrote…
Stayed June 2015 / Submitted June 2015:
Coordinating a destination celebration for a group of 14 isn’t that easy; however, Anders and Bodil made it seem effortless during the booking process. They were always responsive, informative and offered great suggestions for excursions as well as coordinated all of the transfers for our group up until the travel date. From the moment we were greeted at the Villa by Griselda until the time we said good-bye to her and the rest of the amazing and friendly staff, we (yes, all 14 of the attendees) had an awesome time and experience. Chef Junior did an amazing job preparing exceptional meals that exceeded our expectations. While the Villa is beautiful and spacious, the staff brings it to life by providing outstanding service with personality. There is an interest by many members of our group to make this an annual trip. Thank you all for making this a wonderful trip!!
FIRST CLASS STAY * * * * *
Bob from California wrote…
Stayed March 2015 / Submitted March 2015:
My group stay at Villa Pandora 3/10-3/16. Words cannot describe our stay. We were pampered from the very first minute we arrived on property. The staff is unbelievable. Charlo, Maria, and our 5 star chef Junior Perez were what made our trip special. This was our 2nd stay at the Villa and we thought there was no way that they could top our 1st stay but they did with consistent eye for the detail . We will be coming here for many years to come.
GREAT FOR A GUY’S GOLF TRIP * * * *
Phil K. wrote…
Stayed February 2015 / Submitted March 2015:
A great house with view of water with excellent staff.
FABULOUS FAMILY VACATION * * * * *
Happy from Naples, Florida wrote…
Stayed January 2015 / Submitted January 2015:
We took our family to Punta Cana for our 50th wedding anniversary. From the time we contacted Anders the success of our trip was assured. The house was as fabulous and comfortable as the pictures. Everyone was so attentive and were concerned with our welfare and happiness. Moises helped us with planning meals and excursions. Griselda was at the house often making sure things were going smoothly and drivers arrived, etc. and what can I say about Junior, our chef and his prep helper. Junior is a master and a culinary treasure. The meals were amazing and beautiful. We ate together, at one long table, for breakfast, lunch and dinner. Our eldest granddaughter said having all 17 of us sit down together for 21 meals is her favorite memory. And we can’t forget to thank the housekeepers, Charo and Maria, for all their kindnesses to the children. Thank you Villa Pandora for giving us so many wonderful memories.
CELEBRATED MY 50TH BIRTHDAY THERE WITH 14 OF MY CLOSEST FRIENDS AND IT WAS AWESOME! * * * * *
Tina D. wrote…
Stayed October 2014 / Submitted October 2014:
Its always a little scary to rent a house sight unseen, but Anders the President of the Management company was amazing to work with and alleviated my fears! The house was amazing and the staff made it even better! They were fantastic – especially Junior our chef – he was unbelievable (I think many of our group were trying to kidnap him – ha ha!) The beach was literally 20 steps away. It was very clean (quite a bit a seaweed but I think that depends on what time of the year you go) and we made quick friends with Sasha – the Russian homeless guy who has been stranded there. He was the major of the beach even though he spoke no english!!
Griselda was our group/house manager and she was awesome! She helped us set-up excursions, took us to great local bars and partied with us! We all loved her! The rest of the staff – Charo and Johani were the most pleasant and accommodating girls ever – sometimes hard to communicate due to language barriers but a fun game of charades always got us close!
When it comes to the excursions – we did the doc fish, dune buggies and reef excursion. The doc fish was well worth it – we all wanted to do it again! The dune buggies were fun – just be prepared to stop multiple times for organized “buy from the locals”. The reef excursion was sub par. If you like snorkeling – don’t waste your time or money. I attached the highlights in my pictures.
The ride there from the airport was fine for the large group that arrived at the same time, but a snafu for others that came separately.
One thing to consider – this house is not in a heavy commercial area so transportation is necessary if you want to go to a casino or sightsee – definitely doable just a pain. My 50th birthday celebration was perfect and this house is well worth the investment!
BEST SERVICE EVER! * * * * *
Larry from New Jersey wrote…
Stayed September 2014 / Submitted October 2014:
Just got back from our guys trip at the Villa Pandora. I have been to the DR 3 times. This trip was by far the best because of Anders and his team. I’m always concerned with safety first when not staying at a hotel. Once I set foot on the premises I felt more secure then I do at home in NJ. The Villa has a private gate and a 24/7 security guard that sits between the beach and the house. Plus, the staff stay and sleep on the premises. The Villa was spotless and the views from every level were awesome. I can’t describe how incredible the meals were every day that Junior provided. Junior has to be the best chef on the island and that perpetual smile on his face is so inspiring. Anders and his team took care of everything one would want or desire. They provided transportation for the 8 of us everywhere all day and night. The van would be waiting for us and our host or hostess were always with us making sure we safe, sound and happy. Anders made the whole trip seamless making reservations for our cigar tour, golf and deep sea fishing. The location of the Villa was perfect. 15 minutes from the Hard Rock casino, golf course and of course 10 steps to the beach. We had a blast and if I could I would give this place 10 stars. Thanks again for making this trip something we will never forget.
OUTSTANDING IN PUNTA CANA * * * * *
Rob P. from Rockville, Maryland wrote…
Stayed March 2014 / Submitted April 2014:
This property is fantastic. The setting could not be nicer. The house is beautiful. The chef and staff were wonderful. Golf Course were some of the best I have played (I have played a lot) and the most beautiful. Anders and Stig were wonderful host and you never had to worry about a thing. I highly recommend!
HIGHLY RECOMMENDED * * * * *
Flogman59 from Huntsville, Alabama wrote…
Stayed January 2014 / Submitted March 2014:
Great house with a great location and staff for every need!
VILLA PANDORA AND PALMERA TRAVEL IN PUNTA CANA * * * * *
Jason H. wrote…
Stayed December 2013 / Submitted January 2014:
If you are fortunate enough to connect with Anders regarding Villa Pandora. DO NOT HESITATE…The beach house is outstanding!!! The decor of the house is equally impressive as the design team did a terrific job. The layout of the house is perfect and the stroll to the ocean is glorious. The staff at the Villa Pandora are excellent!! The golf is phenomenal. Punta Espada is well worth it. My group will be returning for another unforgettable experience.
VILLA PANDORA * * * * *
Nancy from Berkeley, CA wrote…
Stayed December 2013 / Submitted January 2014:
We had a great stay. The house is beautiful, the staff were very responsive and helpful, and the food was incredible. I think I gained 5 pounds thanks to Junior. The only criticism I have is that the main doors slammed shut. In addition to being loud and unpleasant, it was dangerous for our young children. One boy got his finger slammed in the door; fortunately it wasn’t serious. This should be an easy fix, and everything else was excellent. Thank you!