All reviews from VRBO www.vrbo.com/1077198
GREAT SERVICE AND FACILITIES * * * * *
Guillermo G. wrote…
Stayed November 2018 / Submitted December 12, 2018:
All the personnel were perfect and the house was very comfortable
NOT BAD, BUT NOT GREAT * * *
Carolina H. wrote…
Stayed August 2018 / Submitted September 4, 2018:
The house was a nice size with comfortable bedrooms and bathrooms, a nice pool… somewhat close to the beach but not close to the marina. However, while the staff is very nice, we had a fly problem in the dining room which did not make meals enjoyable. Also, check out took a long time. At this price point you’d expect things be facilitated a lot faster. It was also a bit confusing.
Manager’s response: Hi Carolina, thank you for your feedback and please receive our apologies for not being able to give you the best experience possible. Unfortunately, you arrived just after a large tropical depression had passed, which increased the fly population around the resort. The staff should have noticed the fly problem, but they didn’t take any initiative and our villa manager was not informed about the issue – as far as I understand. That number of flies is not normal. We have taken measures to reduce the fly problem at the villa, and things are back to normal again. There are things that we are doing both in the kitchen and the dining room.
Regarding the checkout, we always strive to make the checkout as fast as possible, but if we have to collect new credit card and billing address information at that time (as in your case), it may take longer than usual. We are very sorry that you did not have a great vacation experience and will do our very best to make sure we do better, should you wish to return to the Dominican Republic again. Best regards, Anders.
LOVELY PROPERTY! * * * * *
Bea B. wrote…
Stayed July 2018 / Submitted August 5, 2018:
The property, staff and managing company ALL top notch ! The chefs meals attention to detail as well as the other staff members in the House were all superb and accommodating ! Highly recommended.
WONDERFUL HOUSE AND STAFF! * * * * *
Jessica M. wrote…
Stayed March 2018 / Submitted April 3, 2018:
Wonderful house and staff! The house is newly updated and beautiful. The staff was amazing. We had a fantastic time and can’t wait to return.
INCREDIBLE OUTDOOR SPACE * * * * *
Bess P. from Raleigh, NC wrote…
Stayed February 2018 / Submitted February 20, 2018:
This house is the perfect spot for couples on vacation together! Hard to beat 5 bedrooms, all with King beds. Incredible master suite. Amazing, very large outdoor covered patio and fabulous pool and hot tub. The staff were very helpful and friendly and the chef made a spectacular breakfast each morning and 1 great dinner, but we enjoyed eating out at the resort for lunches and most dinners. Definitely recommend renting additional golf carts for larger groups. The resort is large and spread out and you’ll want a ride! Would absolutely stay here again!!
AMAZING * * * * *
Jacob S. from Fairfield CT wrote…
Stayed November 2017 / Submitted November 19, 2017:
Super friendly staff
Amazing food prepared by the chef
Defenitly coming back
GOLF TRIP * * * * *
Donnie E. wrote…
Stayed August 2017 / Submitted August 13 2017:
Amazing food and staff. Joseph(who manages the house) was very helpful. House is modern with a great outdoor area to hang out with friends. Highly recommended.
GREAT CASA DE CAMPO GETAWAY! * * * * *
Mike W. wrote…
Stayed May 2017 / Submitted May 22, 2017:
Our family have been traveling to Casa de Campo for over 10 years and this was one of the best trips ever. This year we decided to stay at Las Canas 20, and the villa was perfect. 4 rooms with 2 King Size beds each, and a spacious Master Suite.
From the moment we booked, Anders & Joseph took great care of us.
They helped us plan everything from our menu selections to tee-times at Teeth of the Dog. When we arrived Joseph and the inhouse staff greeted us with welcome drinks, and Mejia (the chef) had made some great snacks for us. During our stay, we were spoiled with some of the best food we have ever had. Normally we go out to restaurants a lot, but after having tasted Mejia’s food the first night, we decided to dine at home. The outdoor lounge area with the tapanyaki cooking station and BBQ was where most evenings were spend. While the kids were playing in the garden (playing soccer), we (the adults) were relaxing having a glass of wine from the wine cellar.
We have stayed in many houses in Casa de Campo, but the whole experience we had in Las Cans 20, was above and beyond. We have already booked another stay in this fantastic villa this fall.
We can only recommend this villa for anyone going to Casa de Campo. It is new, fresh, modern, functional and the staff is fantastic. Thank you Joseph for everything you did for us!!!