When you’ve booked and paid your first deposit for your vacation rental in the Dominican Republic, your personal villa coordinator will be in touch with you to coordinate your vacation.
Your villa coordinator is basically our concierge service, which you may use to make sure all of the important details are well planned and organized prior to your arrival.
You can plan your airport transfers, book excursions and tee times, select your meals from our menu, etc., together with your villa coordinator. Everything is usually done by email as we like to have things in writing, but if you feel more comfortable speaking to your villa coordinator over the phone, this is certainly also possible.
A week prior to your arrival, your “file” will then be transferred to your villa manager who is the person who will greet you upon arrival to the villa. You will see the villa daily and this person will be your “go-to” person for anything you need during your stay. For more information about the villa manager, please see the villa managers page.